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Returns & Exchanges

Did you know that less than 1% of our customers have returned or exchanged their Swinn orders?  And, over 65% have returned to purchase even more!  We're pretty proud of that statistic, because our #1 goal is that you're OBSESSED with your Swinn products, and can't imagine life without them. ☺️

With that being said, if you are unsatisfied AT ALL, please contact us within 7 days of receiving your order.  We are more than happy to help you find your size if that's the issue.  Or we are more than happy to refund your order as well.  Just contact us at  


Important serious stuff:

Due to the fact that sports bras are under garments, we would like to keep them crisp, clean, and unworn.  In general, unworn/unwashed (yet still tagged) items can be returned or exchanged within 14 days of delivery.   Email us at within 7 days of receiving your order, and we will get back to you ASAP.   Please be sure to provide your order number.

Please note that you will be responsible for shipping charges.   If you have further questions please contact us.

Returns & Exchanges should be mailed to :

Attn: Exchanges
2509 Redleaf Lane  Austin,TX 78745

Bra Sizing

We recommend choosing your Swinn bra size based on the width of your normal bra band, regardless of your cup size.  We have had the most consistency in perfect fits using this method.  Some women prefer to go down a size to ensure that the bra is higher in compression.  For example, choosing a size Small when you're a 36C because you like a tighter fit.  If you have any questions or would like our advice on sizing, please email us at  We are here to help!! :)